Service Provider Life Cycle Management - Essential Steps to Achieving Quality and Compliance
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Membership is on an individual basis only. It cannot be transferred to another person and it cannot be refunded. An annual subscription is per calendar year (January to December) and not annually from the date you join. Memberships are due for renewal on 1st January, irrespective of the joining date. If you wish to cancel your membership at any time, please email membership@therqa.com.
If you pay the non-member fee to attend a professional development course (or conference when applicable) you are entitled to apply for free membership until the end of that calendar year. If you apply for free membership following a professional development course (or conference when applicable) that takes place between September and December you will receive free membership for the remainder of that year plus the whole of the following calendar year. You will be provided with a discount code during the event to enter online when you apply for membership. This also applies to in-house course attendees who are non-members.
All first time members receive a complimentary copy of one of our purchasable eBooklets as a welcome gift. Details of how to select this will be provided during the membership application process.
Payment Card Industry Data Security Standard (PCI DSS) Compliant.
Online bookings have the choice of paying immediately by credit/debit card, nominating somebody else to pay on your behalf or requesting an invoice for all other payment methods.
Invoices must be paid no more than 30 days from the invoice date unless stated otherwise.
Membership renewal fees are due on 1st January each year. If payment is not received by this date, membership will be lapsed and you will be required to rejoin via the membership application process on the Join Now page.
You may book in GBP, USD or Euros and the default currency will be selected by our website according to your location, but can be altered if you choose. RQA exchange rates used are based on those published by The Financial Times and will be updated regularly.
For further information on RQA membership please email membership@therqa.com.
*Last amended 16th July 2024