Service Provider Life Cycle Management - Essential Steps to Achieving Quality and Compliance
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Quality means different things to different people, but central to all definitions is that quality is about meeting a standard. One definition states that quality is 'the degree to which a set of inherent properties of a product, system or process fulfill requirement'. The standards or requirements involved will be defined by circumstance. What does need to be clear is what the standard is. Measuring and demonstrating whether the work is up to the standard is part of Quality Assurance.
This interactive eLearning course covers:
The eLearning provides opportunity to save notes (mobile and desktop) or print (desktop only) so a learner can use real world examples throughout the course.
This course does not have a formal assessment. Once you come to the end of the course material you will be given the option to complete your details to generate a PDF certificate (displaying the CPD points gained) which you can download or print for your records.
Multi-user licences for corporate use are also available, please click here for prices and further information.
2 points
Course demo not available.